HOW IOUTSTAFF WORKS

Operating principles

iOutstaff's operating principles dictate our interactions within our team and with our users, converting our values and convictions into tangible actions. These articulated principles outline the daily behaviours we prioritize, our intrinsic traits, and what we anticipate from our leaders—all firmly anchored in the fundamental expectation that iOutstaff act with utmost integrity, maturity, and respect for others consistently.

About Operating principles

Users rule
We hold a profound responsibility towards the businesses anchored on iOutstaff and the employees they employee through us. Given our pivotal role in our users' success, their needs must consistently steer our actions and decisions.

Act with Speed and Precision
Prioritizing swift actions accelerates our learning curve and delights our users. Focus on what matters most, make rapid initial strides, and refine progressively to achieve the optimal result.

Embrace meticulous craftsmanship
Doing things well is woven into iOutstaff’s DNA. We appreciate craftsmanship as a virtue in itself, and we are passionately dedicated to delivering work that goes above and beyond.

Seek and embrace feedback
We cherish intellectual honesty, actively seeking insights from fellow iOutstaff with expertise to refine our ideas, challenge our perspectives, and enhance our understanding across our business.

Deliver exceptional outcomes
iOutstaff are driven high-performers, taking end-to-end accountability for seeing our work through and fulfilling our commitments.

Automate repetitive tasks
Our growth is propelled by automating manual tasks. Upon identifying repetitive tasks, we collectively work toward their automation, through our product, the SaaS Global Workforce Platform. Meanwhile, we pinpoint alternative tools and services to automate work until it is incorporated into our product.

Inquisitive by nature
We approach with a true curiosity towards people, concepts, and the undiscovered. We prioritize understanding diverse perspectives and value exploration over asserting correctness.

Resilient
Scaleups are tumultuous places and the ambitious nature of our goals may lead to occasional failure. We view setbacks as opportunities to hone our skills and grow stronger.

Humble
We remain grounded, avoiding complacency, fostering an environment that is open for all. We remain open to change, recognizing that many of our current practices may need to evolve.

Macro-optimistic
Outstaffer shuns cynicism, believing every problem is solvable with proper understanding and that progress is ensured only through concentrated effort. We are believers in the long-term.

Transparent
iOutstaff values honesty and openness. We encourage and nurture a culture of trust and accountability both internally and externally.

Obsess over talent
Your team is defined by the calibre of iOutstaff you attract and retain, making a sharp talent radar a significant competitive edge. Ensure you scrutinize every candidate packet and challenge managers over hires that seem merely 'acceptable.' Uphold a consistent high bar for performance! Cultivate a culture that promptly addresses mis-hires, develops crucial talent, and secures challenging tasks for your top performers.

Achieve equality through opportunity
Operate as a meritocracy and strive to provide new talent with the opportunity to achieve success regardless of location and demographic.

Amplify aspirations
Have clear insights into your team's trajectory for the next year, 3 years, and 5 years, crafting a compelling vision for those futures. Guide your team to redefine what’s possible by expanding what’s reasonable.

Drive pace and energy
iOutstaff embodies intensity—holding expansive ambitions and profound obligations to our users. Commit your team to audacious objectives and key results, outline a strategy to surpass them sooner than anticipated, and concentrate on making this journey energizing, rewarding, and fulfilling for your teams.

Be decisive and collaborative
In scenarios where decision-making ownership is unclear, effective leaders boldly embrace the role, either making the decision themselves or facilitating cross-team collaboration to steer an outcome. They communicate decisions transparently and hold themselves and their teams accountable for the results.

Lead with clarity and context
Transform chaos into a coherent, compelling plan. Stay thoroughly informed about developments across iOutstaff, and formulate your team’s strategies in alignment with the broader organisational objectives and strategy.

Solve problems
Act as a relentless agent for progress. Leaders must collaborate with their teams and throughout iOutstaff to swiftly and effectively resolve issues—especially the tough ones.

Finally, while we continue to evolve, some of the guideposts we used to get here remain helpful. Though these aren’t the focus of our core operating principles, we encourage you to also consider your work in reference to some of these “classic” Outstaffer slogans

Our Customers are our business

We all act like Owners

Operate from first principles

Be politely relentless

Really, really, really care

Be ambitious

We haven’t won yet

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